DAYTON, OHIO, November 16, 2011— One of your BBB’s employee’s spouses was looking for the perfect gift for the sports fans in the family – professional sports teams jerseys. He shopped high and low on the Internet for the best deal and thought he found it at www.authenticjerseysclub.com, which was allegedly operated by Authentic Jerseys or Wholesale NFL Jerseys Today.
Unfortunately, the gentleman’s spouse dashed his dreams of a good deal. She pointed out to him the company operated out of China. He countered with the fact the site sported a BBB Accredited Business logo. However, he was told the BBB doesn’t accredit companies overseas, making the logo bogus.
Locally, your BBB contacted the Council of Better Business Bureaus to address the misuse of the BBB Accredited Business logo. Consequently, the authenticjerseysclub.com Web site has been disabled by GoDaddy.
Your BBB also contacted the NFL about the Web site. The organization responded saying, “Pretty much, any time you see the words ‘cheap jerseys’ they are out of China and not authorized to sell NFL merchandise. Some will take your money and send out very cheap, second-hand jerseys. Some will take your money and leave behind spyware and take everything they can. Buyer beware on those sites…We do our best to shut those sites down, but because they are in China and don’t have to follow the same rules that sites in the US have to, it is very hard. When we do get one shut down, five more will open with a different URL. If you want authentic NFL jerseys, the best place to go is the shop at NFL.com.”
If you’re considering online purchases this holiday season, your BBB recommends you:
· Check sellers’ reputations and records for customer satisfaction.
· Don’t rely on pictures. Also, read product descriptions carefully.
· Determine product or service costs, shipping charges, delivery time and privacy, cancellation and return policies.
· Print and keep order confirmation pages.
· Pay by credit card so you can dispute charges if you don’t get what’s promised.
· Submit personal information only on secure sites, which display the “s” in https:// and the lock symbol in the lower-right corner.
· Keep your computer secure by installing the most current anti-spyware and anti-virus software and a firewall.
· Remember, federal law requires orders made by mail, phone or online be shipped by the date promised or within 30 days. If the goods aren’t shipped on time, you can cancel and demand a refund.
The lesson learned is holiday shoppers this year should do their homework and check out companies before making purchases. Check companies out at www.bbb.org or calling (937) 222-5825 or (800) 776-5301. If you see the BBB logo on Web sites, click on it to confirm its validity.
About Your BBB Serving Dayton and the Miami Valley. Your BBB, the leader in advancing marketplace trust, is an unbiased nonprofit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. Your BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, your BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 125 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than four million local and national businesses and charities. Please visit www.bbb.org for more information about your BBB.